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General Data Protection Regulation (GDPR)
Dear Guests!
We inform you that the legal regulation of the processing of personal data has fundamentally changed from 25 May 2018, as from that date it is mandatory for the European Parliament and the Council (EU) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and Regulation (EEC) No 2016/679 repealing Regulation (EC) No 95/46 (General Data Protection Regulation), hereinafter referred to as the GDPR.
By booking online through the Website, or via an agent, you, as a user, client, so one of the contractor, agree to the provisions of this Data Protection Statement (hereafter "Data Protection Statement").
I. Name and contact details of the data controller
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Data controller name: Zombori Andrea, individual with tax number (determined by the Hungarian law of Taxation)
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Data controller availability - Address: Visegrádi utca 62 4/5, 1132 Budapest, Hungary
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Data controller availability - Phone No.: +36702937177
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Data controller availability - E-mail:
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to avoid spam, please ask it by phone if needed!
II. Purpose of data management
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For the purpose of the necessary contact, it is obligatory to provide some of the personal data details to the management of the guesthouse in order to be able to properly provide or get information to/from the guest about the relevant circumstances arising from the contractual relationship.
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It is necessary to provide certain personal data to the person concerned so that the contract can be concluded between the two parties (as hotel guest and accommodation operator/owner).
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Personal data is needed to issue an invoice for the accommodation service (obligation towards the National Tax and Customs Office).
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It is also necessary for the accommodation provider to record the reservation data in the Vendégem software for the National Tourist Data Service (NTAK), which is under the supervision of the Hungarian Tourism Agency (MTÜ obligation), furthermore, in accordance with the legal provisions in force, upon arrival, it is necessary to hand over to all guests an identification document for document scanning in order to transmit the data to the Guest Information Closed Data Service (VIZA) as an obligation for NTAK.
III. Legal basis for data management
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In the case of the purpose included in the first paragraph of point II., the data is processed on the basis of point a) of paragraph (1) of Article 6. of the GDPR, in order to be able to properly inform you about the essential circumstances arising from the contractual relationship, and in the case of the purpose contained in the second paragraph of point II., the data is processed on the basis of point b) of paragraph (1) of Article 6. of the GDPR, i.e. the performance of a contract in which the Guest is one of the affected parties.
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In the case of the purpose contained in the third and fourth paragraphs of point II., the point c) of paragraph (1) of Article 6. of the GDPR, i.e. the fulfillment of the legal obligation of the data controller, namely the obligation of the data controller to prepare receipts and invoices and the obligation to provide data to public bodies.
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If the need for data processing for other purposes or on other legal bases arises, the data controller is obliged to inform the data subject (data owner) individually of all important information related to the data processing to be performed and their related rights before starting the data processing.
IV. Scope of data managed
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The following personal information is required for a reservation:
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Name of the person/company making the reservation/to be invoiced
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Address of residence/headquarters of person/company to be invoiced
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In the case of a company, its tax number
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E-mail address of the person making the reservation
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Phone number of the person making the reservation
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Number and age of arriving guests (under 18 or not)
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Arrival and departure date
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Approximate time of arrival
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Number and brief description of pets arriving with guests
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You can find information about the mandatory invoice data defined by NAV in section 2.1 of the document called "Basic Rules of Issuing Invoices and Receipts 2023". If there will be an update, this GDPR will be updated as well.
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Upon arrival, all guests (from the age of 0, so infants too!) must hand over their identity card, or passport, or driver's license to the accommodation provider for electronic document scanning, which will be stored in the Guest Information Closed Database (VIZA) system supervised by NTAK (NTAK obligation). This procedure can be found on the website of the VIZA data storage system: https://vizainfo.hu/en/accommodations.
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If the person concerned (arriving guest) does not wish to hand over one of the necessary documents to the data manager (accommodation operator/owner), it is possible to record guest data in advance even before arrival by the guests by themselves (self-check-in). The procedure for this can be found on the website of the Vendégem software: https://info.vendegem.hu/media/uploads/dokumentumok/user_guide_to_self_check-in_for_guest.pdf
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The website of the West Budapest Apartman (http://www.west-budapest-apartman) does not use cookies or store any data about visitors.
V. Duration of data management
The processing of the data regarding the guest's telephone number and e-mail address starts from the date of the reservation and will be deleted maximum 90 days after the guest's departure from the guesthouse.
With regard to the name and billing address of the guest, the data will be processed for the period stipulated in the Hungarian law of Accounting, for 8 (eight) years, after which the data controller will destroy them.
The guest's data (apart from the above) recorded in the VIZA data storage system is not stored by the guesthouse's data controller, and it is not authorized to manage them further more. NTAK can provide information on the data storage time of the VIZA data storage system.
VI. Data security
The Data Controller shall take all necessary steps to ensure the security of the personal data provided by the Guests during the storage and preservation of both the network system and the data. There are no registered cookies on the data controller's website. The data manager works on a computer protected by an anti-virus software.
VII. Guest rights and enforcement options
The Guest is entitled to receive feedback from the data controller as to whether the processing of his / her personal data is in progress, and if so, to receive information about the data processed and all relevant information concerning the data management.
The Guest may request that the data controller correct inaccurate personal data concerning him / her without undue delay. Taking into account the purpose of the data processing, He / she may request that the personal data be supplemented.
You may request the deletion of your personal data, unless the processing is necessary for the fulfillment of the data controller's legal obligations or for the submission, enforcement or protection of legal claims. The data controller shall delete the personal data without undue delay if the processing of the data is illegal, incomplete or incorrect, the purpose of the data processing has ceased or the storage period has expired or was ordered by a court or authority, or if the data deletion is necessary for the fulfillment of the legal obligation of the data controller.
If the controller processes personal data with the consent of the data subject, the data subject may withdraw that consent. Unless there is another legal basis for the data processing, the data controller shall delete the personal data affected by the revoked consent.
The Guest is entitled to have the data controller restrict the data processing at his / her request if:
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the Guest disputes the accuracy of the personal data - for the time necessary to verify the accuracy;
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the data processing is illegal, but the Guest objects to the deletion of the data and requests a restriction on use;
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the data controller no longer needs the personal data for the purpose of data processing, but the data subject requests them in order to submit, enforce or protect his / her legal claim; or
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the data subject objects to the processing of his or her data in the public interest or on the basis of a legitimate interest of the controller or a third party.
During the restriction period, the data controller may not use the personal data for purposes other than storage.
In case of exercising the rights of the Guest, the data controller shall examine the data subject's request and take the necessary measures and inform the Guest about these and the reasons for their non-compliance within one month after receiving the request.
Enforcement:
The Guest's request related to data managementcan be sent to the address or e-mail address of the data controller provided in Section I.
In the event of a breach of his rights, the data subject may apply to the court having jurisdiction according to the address of the controller or, at his or her choice, to the court having jurisdiction over his or her place of the permanent residence or, failing that, his or her place of temporary residence, and bring an action.
The Guest may also lodge a complaint with the National Data Protection and Freedom of Information Authority (1125 Budapest, Szilágyi Erzsébet Fasor 22 / c., Hereinafter: NAIH) and initiate an investigation on the grounds that there has been or is a imminent threat of a breach of the processing of his or her personal data.
Official Journal of the European Union
The text of the GDPR in the website of the gdpr.eu, co-funder by the Horizon 2020 Framework Programme of the European Union and operated by Proton Technologies AG., can be found here: https://gdpr.eu/tag/gdpr/ (2020.11.18).